1. Description of Products and Services
DataDrivenHQ LLC offers a variety of digital products and services, including: Marketing automation software, CRM systems, Website and funnel building services, Business consulting and managed marketing services, and Other digital solutions tailored to optimize business processes. All products and services are delivered electronically.
2. Purchase Currency
All transactions on our website are processed in U.S. Dollars (USD). Customers are responsible for any additional currency conversion fees or charges applied by their bank or payment processor.
3. Customer Service Contact
Email: help@datadrivenhq.com | Phone: +1 (442) 349-0799 | Business Hours: Monday to Friday, 9:00 AM to 5:00 PM PST, excluding public holidays.
4. Delivery Policy
Immediate Access Products: Available immediately after payment confirmation within 5-10 minutes. Custom Services: Delivery occurs within 5-7 business days after initial requirements gathering. Subscription Services: Access provided immediately upon successful payment.
5. Return Policy
Given the digital nature of our products and services, returns are generally not applicable. However, if a product is faulty or not delivered as promised, we will work with you to resolve the issue within 48 hours of purchase.
6. Cancellation Policy
For subscription services, customers may cancel at any time. Cancellations within the first 14 days may receive a prorated refund. After 14 days, no refunds for the remaining period, but future billing cycles will be canceled.
7. Refund Policy
Digital Products: Refunds within 30 days if not accessed. Subscription Services: Refunds within 14 days of start date. Managed Services: Handled case-by-case. Refund requests should be made via email to help@datadrivenhq.com.
8. Privacy & Security
We use SSL encryption to protect personal and payment data. We do not store credit card information on our servers. All payments are processed securely through Stripe (PCI-DSS compliant).
9. Accepted Payment Methods
Visa, MasterCard, American Express, Stripe, PayPal.